Instant ink subscription cancellation

[Kwakers]

Hi i need to know if there is a way to continue using the cartridges in my printer after ive cancelled my instant ink subscription. I have two nearly full cartridges when i cancelled after which they were no longer useable. Which meant i had to go and buy two more. It seems such a waste. Chees in advance

[A_Gayathri]

Hi @Kwakers,

Welcome to the HP Support Community

I understand you are facing an issue with your Instant Ink subscription cancellation. Not to worry I will help you to get a resolution to resolve the issue.

You can still use the instant ink cartridges with the end of the billing date and then you can use the normal ink

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Kwakers]

What do i do with two nearly full cartridges. They are useless since i cancelled my subscription its such a waste. Considering the cost of printer ink, one of the most expensive liquids you could ever buy. Plus I've had to buy new ink cartridges. So i can start using my printer again.

[A_Gayathri]

@Kwakers,

Once the instant ink subscription is canceled till the billing cycle ends you can use the instant ink cartridges post that date you have to use the regular ink  

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!