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HP DeskJet 3760 All-in-One Printer

I have an HP Deskjet 3760 which takes cartridge size 304. I have been sent 63/302 which is larger & does not fit? 

2 REPLIES 2
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Hi @SuzieSue11,

 

Welcome to the HP Support Community. 

 

I understand that you are facing issues with the wrong cartridges. I'd like to help!

 

In this scenario, I would need to know a few details regarding your Instant ink account to help you get the ink cartridges sorted.

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.

 

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

 

I hope this helps resolve this issue completely,

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

Elohi_NR
I am an HP Employee
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Hi @SuzieSue11,

 

As we did not hear from you, If you need further assistance, feel free to reach out to us. 

Elohi_NR
I am an HP Employee
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