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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎06-05-2021 12:24 PM

HP Recommended
Product: Deskjet Plus 4130
Operating System: Other

I am sure this comes up a lot but finding a solution is proving so frustrating. My new probter, received today, says 4 free months of instant ink but when I signed up I only got 1. Is this fixable? I already abandoned transferring my old account because the transfer process wouldn't work with my new printer so this is turning into a really poor user experience. Given both printers were in the same app, not sure why I was sent around in so many frustrating circles. Anyway, I digress. How can I get my 3 promised extra months added to my account?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-08-2021 03:54 AM

HP Recommended

@JesterOak, Welcome to the HP Support Community!

 

To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

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1 REPLY 1

‎06-08-2021 03:54 AM

HP Recommended

@JesterOak, Welcome to the HP Support Community!

 

To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No
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