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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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08-13-2023 10:03 PM
Hi @Wend-Lincs,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I'm sorry to hear that you're having trouble setting up HP Instant Ink. Setting up a new service can sometimes be a bit confusing, but I'll try my best to help you through the process. Here's a general outline of the steps to set up HP Instant Ink.
Sign Up for HP Instant Ink:
- Visit the HP Instant Ink website and create an account if you haven't already.
- During the signup process, you'll need to provide your printer's serial number and other relevant information.
Choose a Plan:
- Select the plan that suits your printing needs. HP Instant Ink offers different plans based on the number of pages you print each month.
Add Payment Information:
- Provide your payment details to cover the monthly subscription fee based on your chosen plan.
Install HP Instant Ink-Compatible Cartridges:
- If you haven't already, insert the HP Instant Ink-compatible cartridges into your printer. These cartridges are usually provided as part of the service.
Connect Printer to the Internet:
- Ensure your printer is connected to the internet. This is essential for the printer to communicate with the HP servers regarding your ink usage.
Check for Updates:
- Make sure your printer's firmware and software are up to date. This can usually be done through the printer's control panel or HP's official website.
Print an Alignment Page (if required):
- Sometimes, the printer might ask you to print an alignment page. Follow the instructions on your printer's display if this is required.
Wait for Ink to Arrive:
- Once your printer is set up, you should receive the HP Instant Ink cartridges in the mail. This might take a few days.
Follow Activation Instructions:
- The ink cartridges will come with activation instructions. Follow these instructions to install them properly.
Monitor Ink Levels:
- With HP Instant Ink, your printer will communicate its ink levels to HP's servers. You don't need to worry about manually checking ink levels.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support