Is instant Ink a Scam?

[Nadia222]

I decided to sign up for the instant ink program, HP advertises a free trial, but not only am I charged, I am not stuck in connecting my printer. There is no claim code, the printer won't print anything anymore, I can't get in touch with anyone for a refund, and now it is claiming customer service is entirely down so I can't even read the walk through someone posted. 

I have a DeskJet 3630. 

[Dragon-Fur · Accepted solution]

@Nadia222 

Welcome to the HP English Community --

Unfortunately, for the moment, waiting is the best option we can offer.

True - This weekend in particular, some parts HP Community website are misbehaving.

Patience is required since we (not-HP people) do not have a way to fix the source of the issues.

True - Instant Ink Support offices might be -- are likely -- closed on the weekend.

Try again on Monday during regular business hours.

Whatever the question(s), the Instant Ink support team can help you sort what needs to be done.

 HP Instant Ink Support - Website

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Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<

 -- No Joy?

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Waiting is not faster – our HP Community is not  HP Instant Ink support  – Waiting generally works.

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