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‎10-05-2022 02:43 PM - last edited on ‎10-05-2022 03:45 PM by Retired

HP Recommended
Product: HP DeskJet 4155e All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I purchased an HP DeskJet 4155e All-in-One Printer without being made aware of the problems with the printer. No one told me that I had to subscribe to the Instant Ink Service to use the printer. One HP agent told me I needed a new SIM card. SIM cards are for phones -- not printers. It looks I need to buy a new printer that is not HP. I need help finding the cheapest Instant Ink plan available. I do not leave my printer on -- only when I am printing. If anyone knows what I need to do to cancel the plan and still be able to use the printer, I would greatly appreciate your advice. 

 

 

1 REPLY 1

‎10-06-2022 08:46 AM

HP Recommended

Hi @HattieB,

 

Welcome to the HP Support Community

 

I understand you need information on Instant Ink with your HP DeskJet 4155e All-In-One Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

Please refer to this document to get more information on HP Instant Ink Options: HP Instant Ink - Manage your account

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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