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‎01-29-2023 06:34 PM - last edited on ‎02-01-2023 08:57 AM by Retired

HP Recommended
Product: HP OfficeJet 5255 All-in-One Printer

I just got this printer from my Mom. She put a cartridge in it already, it's saying it won't print until printer is enrolled in HP instant ink. I tried doing the set up process and it's asking me for a printer code, which I can't locate. Does anyone know where I would find that?

 

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1 REPLY 1

‎02-04-2023 11:19 PM

HP Recommended

Hi @abbyposton 

Welcome to the HP Support Community. 

Thank you for posting your query. I will be glad to help you.

I see that you are facing cartridge issue and the error message asks to enroll in instant ink.

Please refer to this link and it should resolve the issue.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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