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‎04-19-2022 08:23 PM

HP Recommended
Product: HP ENVY Photo 7155 All-in-One Printer

I cannot access my account payment info to change it after signing into instant ink. It only goes to the page where it gives options to sign up for instant ink. Can you help me with this, or give me the option to cancel my account.

2 people had the same question
1 REPLY 1

‎04-22-2022 10:56 AM

HP Recommended

@Instantinkprobs

 

Welcome to the HP support community.

 

I understand that you are unable to update payment info on the instant ink account, I am glad to assist you.

I am sending you a private message with the steps to talk to HP instant ink support.

Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers. 

Sandytechy20
I am an HP Employee

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