Just bought, black ink out, 3 weeks for refill?

[Jstella68]

I just bought an HP today. I printed only approx 50 pages and my black ink is out. I tried to order refill on my 6 months free plan and it's sending ink cartridges AND recycle pkg but it says 3 weeks???? How do I confirm it's sending me black ink and is it really 3 weeks????? So I can't print for 3 weeks? I'm in college and that's unacceptable, I have wkly assignments and thought it was 2-3 days max. And BEFORE I RUN OUT. EHY ONLY 50 PAGES ON A BRAND NEW PRINTER??

[sandytechy20]

@Jstella68

Welcome to the HP support community.

I understand that the instant ink cartridge is not printing, and I am glad to assist you.

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

Keep me posted.

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Cheers.