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01-12-2023 05:57 PM
I have a HP Office Jet 6960 which seems to have a really bad case of blocked print heads. Need to do multiple cleans for it to start working only for it to get blocked a few days later.
My question is if I was to buy a new HP Instant Ink compatible printer am I able to transfer over the free plan which I am on currently? I believe this plan is now discontinued but available to those who were on it and haven’t ever upgraded to a higher plan.
01-30-2023 10:13 AM
Welcome to the HP support community.
I understand that you need information on the instant ink plan, I am glad to assist you.
This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.
Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
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