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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
hoelli1961
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Keine Verbindung zu HP Instant Ink über WLAN Modem

HP Recommended
Envy 5030 All in one
Microsoft Windows 10 (64-bit)

Ich besitze einen HP Envy 5030 All in One Drucker und beziehe meine Tintenpatronen über HP Instant Ink. Mein Problem ist, dass ich keine Verbindung über meinen WLAN-Router (A1 Pirelli) zu HP Instant Ink herstellen kann. Wenn ich den Drucker über mein Handy verbinde (Hotspot) ist die  Herstellung einer Verbindung jedoch möglich.

Was muss ich auf dem Router einstellen um mit meinem Drucker eine Verbindung zu HP Instant Ink herstellen zu können ? Blockiert die Firewall des Routers den Verbindungsaufbau ? 

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MarcusC
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HP Recommended

Hey hoelli1961 🙂

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.







Thank you for your understanding.

Regards,

MarcusC

I work on behalf of HP.
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