• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Locked

‎02-25-2025 04:38 PM

HP Recommended
Product: HP OfficeJet Pro 8028 All-in-One Printer

I WANT TO USE MY PRINTER WITHOUT HAVING AN INSTANT INK ACCOUNT. 

Category:
3 REPLIES 3

‎03-03-2025 10:04 AM

HP Recommended

Hi @Amber9991,

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding instant ink!  

We're thrilled to have the opportunity to assist you and provide a solution.

 

Just to clarify, are you facing any issues using your printer without an Instant Ink account? If not, you’re all set, there’s no need to enroll! Let me know if you’re running into any trouble, and I’d be happy to help

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

Was this reply helpful? Yes No

‎03-05-2025 03:54 AM

HP Recommended

I had issue and found out that I had to remove my printer from the account and get new ink cartridges as the instant ink cartridges had a chip to prevent usage without an active account  

Was this reply helpful? Yes No

‎03-14-2025 04:16 PM

HP Recommended

Hi @Amber9991,

 

Glad to hear you got it all sorted out! It sounds like you figured out the issue with the Instant Ink cartridges. Is there anything else I can assist you with?

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community or Agent Ask the Virtual Agent
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.