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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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Microsoft Windows 7 (32-bit)

I haven't had my printer 1 month yet and only printed like 26 pages so far but my ink is already changing colors like it's almost out. Surely I get more than 26 pages of ink.

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Hi @Kristen2121,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

 

I see that your instant ink cartridges are running low or have light colors.

 

To validate your instant ink subscription and help you with getting replacement ink, we need some information related to instant ink account. This information cannot be shared on a public post.

 

I have sent you a private message to get this information. Please reply to this in a private message.

 

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

Irwin6

HP Support

Irwin6
I am an HP Employee

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