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‎09-19-2021 03:17 PM - last edited on ‎09-19-2021 04:25 PM by Moderator

HP Recommended
Product: Instant ink
Operating System: Microsoft Windows 10 (32-bit)

I joined the HP INSTANT INK program 

 

On my profile I can see you shipped to me two  2 ink cartridges for my printer. 

The it is assumed that the cartridges were delivered on October 31,2020 and May 15,2021., but I never received them.


my pages have printed on red ink for months. 

 

Could you send me the ink as soon as possible, please ?

 

Thank you.

 
 
 
Category:
1 REPLY 1

‎09-20-2021 08:14 AM

HP Recommended

@Maryboberry, Welcome to the HP Support Community! I’m here to help.

 

I understand you have not received replacement ink cartridges. Kindly login to your Instant Ink account and check if the shipping address mentioned is correct.

To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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