• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Locked

‎05-08-2019 02:30 AM - last edited on ‎07-02-2019 03:47 AM by Retired

HP Recommended
Operating System: Unknown

Hi,  I purchased a ENVY 5010 from Amazon which included 12 months ink trial.  The 12 months has not been added to my account when i installed/enrolled the printer yesterday.  Is there something else i need to do to get the 12 months added.

Thanks

Tags (1)
Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-08-2019 06:10 AM

HP Recommended

Solved

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎05-08-2019 06:10 AM

HP Recommended

Solved

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community or Agent Ask the Virtual Agent
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.