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- Missing Instant Ink Shipments - No Tracking

Create an account on the HP Community to personalize your profile and ask a question
05-06-2025 06:25 PM
Hi, I signed up for HP Instant Ink on April 26th. Shipment tracking showed that a welcome kit was shipped on April 26th, and was supposedly meant to arrive in 10 days, but there is no tracking number available and it still hasn't arrived.
05-07-2025 11:17 AM
Hi @Zeph24,
Welcome to the HP support community.
We understand that you are waiting for the welcome kit. I will surely try to find and get all the help tracking the details.
Please help us with the Printer serial number or the product number in a private message for further assistance.
Here is the link to find the product number: - Click here
To access your private messages, simply click the private message icon in the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number, because we value your privacy.
VikramTheGreat
HP Support