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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎05-12-2023 07:07 PM

HP Recommended
Product: HP Envy 6055
Operating System: Microsoft Windows 10 (64-bit)

Hello, I had to re-enroll in my hp instant ink subscription because I could not add the paper add on, I have since received two welcome kits, and have installed one of them but I see no updates about the paper portion of the subscription.

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-14-2023 02:05 PM

HP Recommended

Hi @Ryashon,

 

Welcome to the HP Support Community. 

 

This issue might require one on one interaction over the phone to fix it.

 

I've sent you a private message with further instructions to talk to instant ink support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.

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2 REPLIES 2

‎05-14-2023 02:05 PM

HP Recommended

Hi @Ryashon,

 

Welcome to the HP Support Community. 

 

This issue might require one on one interaction over the phone to fix it.

 

I've sent you a private message with further instructions to talk to instant ink support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
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‎05-15-2023 07:52 PM

HP Recommended

It seems like I only needed to wait a few days, I got a notification saying the paper was on the way.

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