• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Locked

‎06-06-2024 04:30 PM

HP Recommended

I have just opened the ho laser jet p1102w and it did not have the power cord. 

1 REPLY 1

‎06-08-2024 06:50 AM

HP Recommended

Hi @Sofía88,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

That sounds frustrating! It's essential to have all the necessary components when setting up a new device. Here are a few steps you can take to resolve this issue.

 

  • Check the Box Thoroughly: Sometimes, power cords can get stuck in the packaging or hidden in compartments within the box. Make sure to check every part of the packaging carefully.
  • Contact the Seller/Retailer: If you purchased the printer from a retailer or online seller, contact them immediately to inform them about the missing power cord. They should be able to provide you with a solution, whether it's sending you a replacement cord or arranging for a return or exchange.
  • Consider Buying a Replacement: If you can't get a replacement through the retailer or HP, you might have to purchase a new power cord separately. Make sure to get one that is compatible with your printer model.

 

Hopefully, one of these steps will help you get your printer up and running soon!

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community or Agent Ask the Virtual Agent
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.