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odile1
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Mon imprimante se met hors connexion alors que je viens de la mettre en marche !

HP ENVY PHOTO 7830
Microsoft Windows 10 (64-bit)

A chaque fois que j'allume l'imprimante, elle est hors connexion. Je dois attendre plus de 15 minutes voire 30 minutes pour celle-ci imprime normalement !

A quoi cela est-il dû ? le logiciel ou une mauvaise installation ?

Merci de vos suggestions.

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Mon imprimante se met hors connexion alors que je viens de la mettre en marche !


Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community.

Spanish: HP Comunidad
Portuguese: HP Comunidade
Chinese: HP 社区

Thank you for your understanding

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odile1
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Mon imprimante se met hors connexion alors que je viens de la mettre en marche !

Vous n'avez pas de traducteur ? 

C'est grotesque !

 

You don't have a translator?

It's grotesque!

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Mon imprimante se met hors connexion alors que je viens de la mettre en marche !

Hello. 

 

Just for clarity. This forum is a place where other users come for help also. It would be very useful for you to post in English on the English forum so that other English speaking customers can see the help you received and it will help them also. For this reason, we prefer all users to post their inquiries in English. 

 

Best,

Arthur-c

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation