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‎03-30-2020 06:25 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hi, I cancelled my Instant Ink account in error, now my cartridges will not work. How can I re set my payments please? Do I have to open a new account or where can I do this? Thank you

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1 person had the same question
1 REPLY 1

‎03-31-2020 05:42 AM

HP Recommended

Hi @Lester2020

Welcome to the HP Support Community. I'd be happy to assist you.

 

If you canceled your HP Instant Ink service, but changed your mind, you have until the end of the current billing cycle to stop the cancellation. Check the status of your cancellation, and then click the button to keep the enrollment. If the button to keep the enrollment is not available, you can re-enroll the printer.

 

Kindly refer to this document for more info.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

KUMAR0307
I am an HP Employee

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