cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Lester2020
New member
1 0 0 0
Message 1 of 2
127
Flag Post

Monthly payment.

HP Recommended
Microsoft Windows 10 (64-bit)

Hi, I cancelled my Instant Ink account in error, now my cartridges will not work. How can I re set my payments please? Do I have to open a new account or where can I do this? Thank you

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
19,421 19,422 1,390 1,622
Message 2 of 2
Flag Post
HP Recommended

Hi @Lester2020

Welcome to the HP Support Community. I'd be happy to assist you.

 

If you canceled your HP Instant Ink service, but changed your mind, you have until the end of the current billing cycle to stop the cancellation. Check the status of your cancellation, and then click the button to keep the enrollment. If the button to keep the enrollment is not available, you can re-enroll the printer.

 

Kindly refer to this document for more info.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation