Move printer to business profile

[marvhen]

When I login to the Instant Ink website, my user menu shows 2 different profiles, one for personal and one for my business.

Both of my printers however show up under the personal profile, and one of them should be under the business profile so I can use a different payment method.

How can I move a printer to the business profile?

[Sneha_01 · Accepted solution]

Hi @marvhen,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It seems like your HP printer is configured to work with HP Instant Ink. I will need a few additional details to help you with this.

I request you to share all the details in a private message. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

To understand the issue and help you, please share the details listed below:

• Registered email address and the serial number of the printer.

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

Take care and have a great day ahead!

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.Take care and have a great day ahead!

Rachel571 

HP Support