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- My Deskjet 2620 is from Dubai and I’m in the UK now, I only ...

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09-01-2020 05:31 AM
My Deskjet 2620 is from Dubai and I’m in the UK now, I only can find 304 ink.
But 304 does not work with the printer, could it be forced to as I cannot find 123 ink here.
Solved! Go to Solution.
Accepted Solutions
09-04-2020 03:33 AM
@VIK_ST, Welcome to the HP Support Community!
Yes, this model printer uses the HP 304 ink cartridges in the UK region. However, we need to perform a region reset to use these ink cartridges.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee
09-04-2020 03:33 AM
@VIK_ST, Welcome to the HP Support Community!
Yes, this model printer uses the HP 304 ink cartridges in the UK region. However, we need to perform a region reset to use these ink cartridges.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee