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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
VIK_ST
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My Deskjet 2620 is from Dubai and I’m in the UK now, I only can find 304 ink.

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My Deskjet 2620 is from Dubai and I’m in the UK now, I only can find 304 ink. 

But 304 does not work with the printer, could it be forced to as I cannot find 123 ink here. 

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Kumar0307
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@VIK_ST, Welcome to the HP Support Community!

 

Yes, this model printer uses the HP 304 ink cartridges in the UK region. However, we need to perform a region reset to use these ink cartridges.

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
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Kumar0307
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HP Support Agent
20,530 20,532 1,497 1,747
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@VIK_ST, Welcome to the HP Support Community!

 

Yes, this model printer uses the HP 304 ink cartridges in the UK region. However, we need to perform a region reset to use these ink cartridges.

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

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VIK_ST
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It was great to work with you Kumar, thanks for all the help . The solution worked and now I can print using UK cartridges. 

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