• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
HP 65XL Black and color ink
Microsoft Windows 10 (64-bit)

Hello,

This is regarding my order number [Personal Information Removed]. I bought 65XL Black and color ink catridges for CAD $91.33 on August 30th, 2021. However, when I checked my bank account on Tuesday Sept. 7, I noticed that my debit card was charged CAD $91.33 for the second time kindly resolve the issue asap. 


1 REPLY 1
HP Recommended

@taknev 

 

Welcome to the HP Community.

 

We are a peer-to-peer user forum.

 

We do not have access to your purchases from HP Store (or any vendor).

We cannot make use of private information, in fact.

 

I will pass your request to the moderators to have the order information removed.

If the moderator team can help in another way, you will hear back here before anyone contacts you using other means.

 

Were it me, I'd contact the Store where the purchase was made and ask for help.

Second to that, if the charge is simply incorrect, your Bank can remove the charge.

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.