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Anamika777
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Message 1 of 2
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My hp printer is not working

Microsoft Windows 10 (32-bit)

My printer was working fine. But I don't know how it just stop working

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HP Support Agent
HP Support Agent
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Message 2 of 2
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My hp printer is not working

@Anamika777, Welcome to HP Support Community!

 

To assist you better, I would like to know the following-

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

What is the exact error message you get when you try to print?

Is the printer enrolled on HP Instant Ink?

 

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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