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‎10-07-2022 01:40 PM - last edited on ‎10-07-2022 02:32 PM by Moderator

HP Recommended
Product: ENVY 6234

My printer tells me it is unable to communicate with ink - both - states offline when I have definitely put online, and the printer confirms online - I have run all the recommended fixes to no avail - final recommendations from HELP support is replace cartridges - such a long time since I received any - I have tried to find how and where I can ask for the replacements to no avail  - even tried whatsapp but gave up after waiting such a long time 

 

 

[personal info removed]

 

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‎10-11-2022 06:33 AM

HP Recommended

Hi @mkfarmer

Welcome to the HP Support Community. It is a great way to post questions and find resolutions by working with specialists in the HP community.

Thank you for posting your query. I will be glad to help you.

 

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Rainbow23 - HP Support.
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