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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
OzzyJesuz
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Solved!

My instant ink free trial change after few hours!!!!

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Envy 6234
Microsoft Windows 10 (64-bit)

Hi I bought my printer today, I came home setup and all fine. 

Then it told me that I had 7 months free trial which it was part of the deal that I was looking for but i didn't create the instant ink account because I was waiting for my wife to comeback from work so we could decide which plan would be the best for us.

I soon we are looking to the plan I notice that my plan changed from 7 months free instant ink to only 1 month.

Can someone please tell me how can I actually have the 7 months free that I am entitled to. 

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TEJ1602
HP Support Agent
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@OzzyJesuz, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

 

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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TEJ1602
HP Support Agent
HP Support Agent
18,899 18,877 1,561 1,572
Message 2 of 3
Flag Post
HP Recommended

@OzzyJesuz, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

 

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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OzzyJesuz
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Still waiting I pressed solved bu mistake

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