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Message 1 of 3
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Solved!

My instant ink free trial change after few hours!!!!

HP Recommended
Envy 6234
Microsoft Windows 10 (64-bit)

Hi I bought my printer today, I came home setup and all fine. 

Then it told me that I had 7 months free trial which it was part of the deal that I was looking for but i didn't create the instant ink account because I was waiting for my wife to comeback from work so we could decide which plan would be the best for us.

I soon we are looking to the plan I notice that my plan changed from 7 months free instant ink to only 1 month.

Can someone please tell me how can I actually have the 7 months free that I am entitled to. 

2 REPLIES 2
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HP Support Agent
HP Support Agent
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Message 2 of 3
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HP Recommended

@OzzyJesuz, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

 

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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Message 3 of 3
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HP Recommended

Still waiting I pressed solved bu mistake

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