• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Locked

‎03-12-2025 11:14 PM

HP Recommended
Operating System: iOS

My printer is not working. I have logged in to my HP account and it is saying that “This printer is enrolled to another Instant Ink account and can't be enrolled yet”

 

but this has not been linked to any one else but me I cannot print anything can you please sort this out? And enrol this printer back to my account please. 

thanks. 

1 REPLY 1

‎03-19-2025 08:57 AM

HP Recommended

Hi @Subhan101, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

I'm sorry to hear you're having trouble with your printer. It sounds frustrating! Here are some steps you can try to resolve this issue:

Check Your HP Instant Ink Account:

  • Log into your HP Instant Ink account and verify the status of your subscription. Ensure it is active and there are no payment issues. 

Reset Your Printer:

  • Unplug the power cord from the printer and wait for about 60 seconds before plugging it back in. This can sometimes reset the printer and resolve account-related issues. 

Enable Web Services:

  • Make sure that web services are enabled on your printer. This can be done through the printer's control panel or the HP Smart app. 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

Max3Aj

HP Support 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community or Agent Ask the Virtual Agent
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.