Resolve Windows 10 or update issues on HP computer or printer– Click Here
My printer is showing error of printhead missing, not detected, or incorrectly installed. Can this be fixed or replaced.
@Angie92, Welcome to HP Support Community!
I'd recommend you follow the steps from the document Error Indicates Faulty Printhead to isolate and resolve the issue.
Also, Update the printer firmware
Download available firmware updates from the HP website
With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. Refer to the document HP Printers - Updating or Upgrading Printer Firmware
Hope this helps! Keep me posted.
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TEJ1602 I am an HP Employee
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