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‎07-02-2023 07:19 AM

HP Recommended
Product: HP ENVY 5546 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I've noticed that my rollover pages haven't been updating each month and I have a balance of zero rollover pages for the last 4 months

Category:
2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-04-2023 10:22 AM

HP Recommended

@DrizzlyDC

 

Welcome to the HP support community.

 

I understand that rollover pages are not showing in your account.

This might require one on one interaction to fix the issue. 

I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers

Sandytechy20
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎07-04-2023 10:22 AM

HP Recommended

@DrizzlyDC

 

Welcome to the HP support community.

 

I understand that rollover pages are not showing in your account.

This might require one on one interaction to fix the issue. 

I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No

‎07-04-2023 11:37 AM

HP Recommended

Thank you for your kind reply. I was rather hoping that I would be able to sort this online without the need for a phone call as I already pay monthly for Smart Ink.

Was this reply helpful? Yes No
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