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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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Hi @Dontdomewrong,
Welcome to the HP Support Community.
I'd be happy to help you!
Could you elaborate more on the issue?
Are you using regular paper or Photo paper?
Please print a Quality Diagnostic Page and let me know if Black is printing
Load the printer with plain white paper.
On the printer control panel, swipe left on the display, and then touch Setup 
.
Touch Tools.
Swipe up on the display, and then touch Print Quality Report.
A Print Quality Diagnostic report prints.
Let me know.
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