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‎12-12-2020 07:20 AM

HP Recommended

I have tried the virtual agent to get ink shipped to me as my black ink cartridge is faulty and I have installed shop brought cartridge, but I keep getting the error code 400 when I ask them to ship and when I want to speak to an agent they tell me HP support is closed 

1 REPLY 1

‎12-23-2020 07:14 AM

HP Recommended

@Tors91, Welcome to HP Support Community!
 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

 

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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