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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎05-04-2022 10:02 AM - last edited on ‎05-04-2022 10:08 AM by Retired

HP Recommended

I'm almost out of colored ink and black ink.please send

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1 person had the same question
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‎05-04-2022 09:46 PM

HP Recommended

Is your printer left turned on and connected to the internet?  Normally the printer will automatically notify the Instant Ink service when the ink levels indicate two months of ink remaining (at the current usage).  It can only do this if the printer is left on and connected.  Note the printers will automatically enter a low power standby state.

 

 The document here has information on contacting HP to get replacement Instant Ink cartridges.  Go to the HP Instant Ink site, the phone number (or chat option for some countries) will be listed in the lower center of the opening screen.  Alternately, open the Virtual Agent and type "Where is my ink" (without the quotes), it will ask a few questions and then schedule a delivery. 

 

 

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Bob Headrick,  HP Expert

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