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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎01-23-2025 06:45 AM - edited ‎01-23-2025 06:46 AM

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I recently ran out of ink in the middle of a big project. Instant ink tracking shows that new ink is on the way, but I am now behind on my project because I am at a standstill waiting for it. In my line of work, I need to have ink readily on hand. I need an extra set of ink to be sent to me so I have a set on standby, so that this doesn't happen to me again. The only option I have to contact HP about this issue is a virtual chat, which is so unhelpful,  or calling them, which is hard to do with my work schedule. What can I do to request an extra set of ink?

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1 REPLY 1

‎11-30-2025 11:34 AM

HP Recommended

Hello Sg29,

 

Thanks for reaching out.

We're sorry to hear about this.

May I know if the issue is sorted ?

 

If not, you can contact us on :  https://support.hp.com/us-en/service/hp-instant-ink-series/5264756/yourink

 

Regards,

Sharun

I am an HP Employee. Although I am speaking for myself and not for HP.
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