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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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‎04-23-2022 10:52 AM

HP Recommended
Product: HP DeskJet 2633 All-in-One Printer
Operating System: Ubuntu LTS

Hello, does anyone know how I can request a new black ink cartridge on Instant Ink when the levels are not low enough?

I am having problems with printing black, it was streaky and now it isn't printing any black. Everything I've read so far (HP Virtual Assistant + online troubleshooting questions) says that the next step is to try replacing the black cartridge. But I'm on Instant Ink and the cartridge ink levels are not low enough yet to get a new cartridge. What can I do?

2 people had the same question
1 REPLY 1

‎04-23-2022 01:20 PM

HP Recommended

The document here has information on contacting HP to get replacement Instant Ink cartridges.  Go to the HP Instant Ink site, the phone number (or chat option for some countries) will be listed in the lower center of the opening screen.

 

Instant Ink Support.png

 


Bob Headrick,  HP Expert

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