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‎05-19-2020 04:23 AM

HP Recommended
Product: Hp envy 4524
Operating System: Microsoft Windows 10 (64-bit)

Hello,

my HP envy has given up. I have gone through all the fixes and just cannot spend any more time with it. I have ordered a 5030. But I have instant ink linked to my old printer so can I just expire the old printer and relink  to the new printer?

thanks

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-20-2020 07:43 AM

HP Recommended

Hi @CinderKona

Welcome to the HP Support Community. I'd be happy to assist you.

 

I understand you would like to transfer the HP Instant Ink account from the old printer to the new printer you bought.

Kindly refer to this document to know how to do it.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

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2 REPLIES 2

‎05-20-2020 07:43 AM

HP Recommended

Hi @CinderKona

Welcome to the HP Support Community. I'd be happy to assist you.

 

I understand you would like to transfer the HP Instant Ink account from the old printer to the new printer you bought.

Kindly refer to this document to know how to do it.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No

‎05-20-2020 10:32 AM

HP Recommended

perfect - many thanks for all your help.

Was this reply helpful? Yes No
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