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07-20-2022 01:26 PM
My ink cartridges are empty & I haven’t received new ones. Keep going round in circles with the virtual assistant and can’t get any help. Think I may just have to cancel instant ink as this is exactly what I wanted to avoid
07-21-2022 09:38 AM
The document here has information on contacting HP to get replacement Instant Ink cartridges. Go to the HP Instant Ink site, the phone number (or chat option for some countries) will be listed in the lower center of the opening screen.
Alternately, you can click on the Virtual Assistant. When the assistant opens type "Where is my ink?" (w/o the quotes). The system will ask a few questions and then schedule your shipment.
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