No ink for a week

[Tezziecan]

I love the idea of Instant Ink. However in practice it is frustrating. Once my next batch of coloured ink is sent out, it takes up to a week. This would be fine if I had another colour cartridge to use in the mean time. My replacement cartridge/s seem to only be sent once my last colour cartridge runs out. Is there anyway I can get a cartridge sent out when the first one runs out, so I’m not stuck twiddling my thumbs for a week not being able to print anything? I would try to buy an extra cartridge if I was sure this wouldn’t mess with the Instant Ink.

some advice please. Thank you.

[sandytechy20]

@Tezziecan

Welcome to the HP support community.

I understand that the instant ink cartridge is delivered to you late, and I am glad to assist you.

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.