• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Locked

‎05-31-2023 07:45 PM

HP Recommended
Product: HP OfficeJet Pro 8034e All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

My printer is supposed to include a 12 month trial of instant ink. However, I have no code to enter during enrollment to apply any 12 month trial. How am I supposed to set this up?

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-01-2023 10:17 AM - last edited on ‎06-01-2023 11:53 AM by Retired

HP Recommended

I have resolved the issue. I contacted HP Instant Ink support at [content removed]. They stated when activated, my printer registered under the standard HP program instead of HP+, and they corrected to HP+ and updated the free 12 months of ink that's included with my specific printer. 

 

FYI, there is in fact 12 months included with my printer (HP OfficeJet Pro 8034e). 

View solution in original post

2 people found this reply helpful
Was this reply helpful? Yes No
3 REPLIES 3

‎05-31-2023 09:49 PM

HP Recommended
@jeff_lennon wrote:

My printer is supposed to include a 12 month trial of instant ink. ...

@jeff_lennon 

 

I have NOT heard that. Where did you see that promotion ? Normally you can get 3 months or less.  Please use

 

                 Get Instant ink free trial

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎06-01-2023 06:51 AM - edited ‎06-01-2023 06:52 AM

HP Recommended

It was stated as such on the printer I bought from Best Buy.

 

https://www.bestbuy.com/site/hp-officejet-pro-8034e-wireless-all-in-one-inkjet-printer-with-12-month...

 

Screenshot_20230601_084934_Best Buy.jpg

 

However there was nothing during setup about instant ink or activating HP+ as was advertised.

Was this reply helpful? Yes No

‎06-01-2023 10:17 AM - last edited on ‎06-01-2023 11:53 AM by Retired

HP Recommended

I have resolved the issue. I contacted HP Instant Ink support at [content removed]. They stated when activated, my printer registered under the standard HP program instead of HP+, and they corrected to HP+ and updated the free 12 months of ink that's included with my specific printer. 

 

FYI, there is in fact 12 months included with my printer (HP OfficeJet Pro 8034e). 

2 people found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community or Agent Ask the Virtual Agent
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.