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‎04-23-2020 12:50 PM

HP Recommended
Product: HP deskjet 2732

Hi, I  brought a brand new printer hp deskjet 2632 from someone online to do some school work with my son because of the covid19 and there wasn't any ink so I paid £40 to get a multi pack I have inserted the ink and its asking me for the setup ink cartridge I do not have them I have contacted the seller and she no longer has them I am very stressed out. I have tried to look on Google for answers but finding nothing. I want to install with the normal ink cartridges I brought and sign up for instant ink. Please can someone help me bypass this problem. 

9 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-26-2020 05:42 AM

HP Recommended

Hi @Corinne09

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the steps to bypass the setup ink message which is specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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1 REPLY 1

‎04-26-2020 05:42 AM

HP Recommended

Hi @Corinne09

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the steps to bypass the setup ink message which is specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

Was this reply helpful? Yes No
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