• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Locked

‎12-29-2023 10:43 AM

HP Recommended

I did not use printer so much, but I paid monthly for paper and ink, so I have canceled my subscription.

After I did cancel it, I am not able to prink! WOW! What a monopoly or how I would say it.

I am not even able to make a change on my account, but as soon as I changed billing, I was charge right $1.

I am still not able to print one page!

What is going on with HP as a company! It is simply lawful operation.

Easier never buy HP again. I have computer HP and printer, but I will run away from this bread.

 

Category:
2 REPLIES 2

‎01-02-2024 07:54 AM

HP Recommended

Hi @Women65,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

I am an HP Employee.
Was this reply helpful? Yes No

‎01-02-2024 08:04 AM

HP Recommended

I used this instant ink program over quite a few months and found that it didn't fit our operation, so I cancelled.  Came to find that I cannot now print using the cartridges sent to me.  Now I'm unable to use my printer until new cartridges arrive that aren't stamped "instant ink."   HP, you just lost a loyal HP printer user for life.  What a complete scam!!

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community or Agent Ask the Virtual Agent
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.