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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎06-14-2021 08:08 PM

HP Recommended
Product: OfficeJet Pro 8610
Operating System: Other

I have only received ink once (the welcome package). I never received notification of ink running low and now one of the cartridges are out and I can't print anything I use my printer almost daily. An pay monthly for this service that isn't doing anything for me. Is there a way to run my printer an not have to use this instant ink and can just buy ink and use my printer as need. Thanks in advance for any information God Bless and have a good day.

3 REPLIES 3

‎06-16-2021 04:35 AM

HP Recommended

Hi @SG-Wife,

 

I'd like to help!

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Was this reply helpful? Yes No

‎06-16-2021 07:42 PM

HP Recommended

I have the same problem. My black ink is completely empty and the printer shows it is 3/4 full. Very frustrating to pay for this and it doesn't even when correctly. 

Was this reply helpful? Yes No

‎06-19-2021 04:06 AM

HP Recommended

Hi @Assfghjkl,

 

I'd like to help!

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Was this reply helpful? Yes No
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