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Not very helpful when you are not enrolled in the Instant Ink program. Your printer will not work unless you have Instant Ink.

Not fair, and no rollovers. Certainly not Senior Citizen friendly price wise.

1 ACCEPTED SOLUTION

Accepted Solutions
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Hi @DebReed,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To be able to answer you effectively, we need some information.

 

Are you enrolled in the instant ink program?

Have you canceled your instant ink account?

 

I would need to know a few details regarding your Instant Ink account.

please send me the required information via private message.

 

I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.

 

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

 

I hope this helps resolve this issue completely,

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

Elohi_NR
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

Hi @DebReed,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To be able to answer you effectively, we need some information.

 

Are you enrolled in the instant ink program?

Have you canceled your instant ink account?

 

I would need to know a few details regarding your Instant Ink account.

please send me the required information via private message.

 

I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.

 

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

 

I hope this helps resolve this issue completely,

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

Elohi_NR
I am an HP Employee
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