11-20-2019 07:37 AM
Hello, I have a problem with my girlfriends laptop, model OMEN 15-ce0xx intel core i5-7300HQ 2,50GHz. It started few weeks ago, but she ignored it and told me now and i wasnt able to find a solution online. The problem is that Command Center doesnt want to update, every time she clicks on the update button it just restarts the app and gets into a loop of the same option again and again, saying that its an important update. Sadly i cant check the drivers and Windows update right now, could try to add them to thread later. Any advice how to fix the current problem?
11-22-2019 08:46 PM
@BontieFernandes, Welcome to HP Support Community!
To resolve this issue, perform Windows Update to get the latest drivers:
- Click Start.
- Select the Settings icon.
- Select Update & Security.
- Click on Check for updates.
- Restart the computer when prompted.
- The alert notification will not appear after the driver update is complete.
Refer to the document Advisory: OMEN by HP Laptops and OMEN by HP Desktop PCs - Alert Appears to Update Driver When OMEN C... for details.
Hope this helps! Keep me posted.
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