-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Apps, Services & Software
- HP Instant Ink
- OfficeJet Pro 9020 Cartridge Problem with Instant Ink

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
09-22-2022
02:42 PM
- last edited on
09-22-2022
03:17 PM
by
RodrigoB
Product: HP OfficeJet Pro 9020 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)
OfficeJet Pro 9020
I thought cartridges were cartridges but apparently not? Basically a new printer (been sitting), bought instant ink from someone on eBay and installed them. I'm seeing Cartridge Problem on all of my cartridges but it still prints fine. Is it because I'm not enrolled in the Instant Ink program? Printer works perfectly fine otherwise. How can I get around that error?
Thanks!
Allan
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.