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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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HP Recommended
HP OfficeJet Pro 9020 All-in-One Printer
Microsoft Windows 10 (64-bit)

OfficeJet Pro 9020

 

I thought cartridges were cartridges but apparently not?  Basically a new printer (been sitting), bought instant ink from someone on eBay and installed them.  I'm seeing Cartridge Problem on all of my cartridges but it still prints fine.  Is it because I'm not enrolled in the Instant Ink program?  Printer works perfectly fine otherwise.  How can I get around that error?

 

Thanks!

Allan

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