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‎02-15-2022 09:11 PM

HP Recommended
Operating System: Microsoft Windows 11

I was way overcharged when I didn’t approve of 32 dollars being taken from my account.  How do I apply for a refund to get my money back.  I only approved the .99/month since I rarely print .  The most I should have been charged is 3.99 and I was accidentally charged 32.00.  What should I do know.  I have a shipment being held up due to lack of funds from this error and am very upset over this.  Please help!

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2 people had the same question
1 REPLY 1

‎02-19-2022 07:01 AM

HP Recommended

@Sparky90744

 

Welcome to the HP Support Community.

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please do check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 


I am an HP Employee

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