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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
HP DeskJet 3755 All-in-One Printer

Why is my page count so higher than actual useage?

1 REPLY 1
HP Recommended

Hi @RT105,

 

 Welcome to the HP Support Community! 

 

Thanks for posting your query! We're here to help you get back up and running.

 

Refer the details below to know more information about how instant ink page count works.

 

HP Instant Ink page counts are not recorded in real time. 

As long as your printer is connected to the Internet and has Web Services turned on, printed pages are automatically recorded approximately once per day and display in your Print History on the date they were recorded. 

Any pages you print when the printer is not connected to the Internet are recorded on the date the printer is reconnected to the Internet.

 

If this solution hit the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 

 

 

If you need me to check your account details then share the requested details in "Private Message" only.

 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

We're all ears! 

 

Regards, 

Vince_0406

I am an HP Employee.
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