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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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‎03-20-2025 07:31 AM

HP Recommended
Product: HP Envy 6120e All-in-One Printer
Operating System: Other

Hi,

Can someone please help me with the charges of paper if you have ended the paper subscription, and it’s still showing as in cancellation would you be charged for using the paper even after ending the subscription. 
As I have already got 6 bundle of paper sheets with me and I would still have to pay for using them, then that’s just bizarre. 
Look forward to your help! 
Thank you! 

Category:
1 REPLY 1

‎03-26-2025 06:24 AM

HP Recommended

@Radhika06, Welcome to HP Support Community.    

  

Thank you for posting your query, I will be glad to help you. 

  

I would need to know a few details regarding your Instant ink account to help you get the ink cartridges sorted. Since the instant ink account details are confidential, please send me the required information via private message.    

  

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

You can use this link as well: 

Private Messages - HP Support Community 

  

To locate your account, please provide 

Your registered email address 

Your Instant Ink account ID 

Serial number of your printer enrolled in instant ink 

Confirm your address 

  

Take care and have a great day ahead! 

  

Regards,

ZOEY7886
I am an HP Employee

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