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HP Recommended

Can anyone help me by telling me how I pause my complimentary ink subscription 

1 REPLY 1
HP Recommended

@Mrssiw 

 

Welcome to the HP Community --

 


@Mrssiw wrote:

Can anyone help me by telling me how I pause my complimentary ink subscription 


 

Depending on the definition of complementary, the “Pause – Vacation Mode” service might not be available.

 

Instant Ink Contract / Terms of Service document - UK

 

Section

Promotions Schedule
Additional Terms and Conditions

Item 4

 Instant Ink – Terms of Service - UK

 Search for "Pause"

 

True -- With just the one paragraph dedicated to "Pause", there might be room for misunderstanding.

 

Were it mine to do, I might re-read the Terms of Service contract and then contact Instant Ink Support with any followup questions or concerns.

 

 

--------------------------------------------

  -- Contact Instant Ink Support --

 

Can't stand it?

 

Want to skip all the watching and reading --

Need or want to complain, explain, or ask for help?

 

It might be faster for you to contact Instant Ink Support directly.

 

Depending on the region, the website posts limited Saturday hours in addition to Mon-Fri hours.

 

-- Dragon Suggests --

 

1)  Contact Instant Ink Support -

 

Open

 HP Instant Ink Support - Website

 

Click the Flag near the bottom of the page to update the region / country.

 

→→→  Scroll up / down to "Additional Support"

              Check phone and days / hours of operation.

 

OR

 

2)  Wait here for a Community Agent to find your request and answer your Instant Ink and Plan related questions.   NOTE >> Instant Ink Support and HP agents can access private information.

 

 

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Dragon-Fur

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