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‎04-14-2024 04:23 PM

HP Recommended
Product: HP DeskJet 2622 All-in-One Printer
Operating System: Microsoft Windows 11

Hi

I have accumulated 150 roll over pages, I print about 30 - 40 pages a month on a 50 page per month agreement

If I pause for 4 or 6 months, can I use my rollover pages during this time.

Otherwise I cannot make use of these paid for pages.

The 10 pages a month is not enough for my requirements.

 

Please advise

 

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1 REPLY 1

‎04-17-2024 10:45 AM - edited ‎04-17-2024 10:45 AM

HP Recommended

Hi @Printzonthego,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

During a subscription pause, your normal plan and monthly fees are suspended. You can continue to use any pages in your rollover balance.

You can refer to this document -under pause your subscription you will find more information. 

 

Hope this helps! Keep me posted for further assistance.

 

 Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Elohi_NR
I am an HP Employee
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