• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Locked

‎10-01-2022 01:07 AM

HP Recommended

Payments have not been going through,  however my bank account has not changed.

I phoned to sort out, but after a conversation someone was supposed to ring back but didn't. 

Help my printer is about to be blocked from printing 😥

Category:
1 REPLY 1

‎10-04-2022 03:57 AM

HP Recommended

Hi @RachelT3,

 

Welcome to the HP Support Community.

 

 I understand you are facing issues with payment not going through.

 

Are you enrolled in instant ink? If yes, I would need a few details.

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.

 

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

 

I hope this helps resolve this issue completely,

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

Elohi_NR
I am an HP Employee
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community or Agent Ask the Virtual Agent
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.